ABOUT US

Flight Stairways, the oldest continuously-trading Staircase & Balustrade Manufacturer in the Canberra Region & Regional NSW, with over 90,000+ staircases installed since 1985

We are a 100% Australian-owned private company which specialises in all forms of quality staircases, handrails, balustrades and privacy screens in a large range of material and design options.

Our Exclusive Staircase range is available in MDF, Timber, and Steel utilising our unique better, faster and smarter proprietary manufacturing systems.

We Supply Australia wide, specalising in high-rise projects. No project too big, too small or too far away!
All our products are 100% manufactured in our 21,000 square foot purpose-built factory in Queanbeyan, NSW (and have done so, closing in on 40 years of continuous trading).

FLIGHT STAIRWAYS initially commenced using the traditional ways of Staircase manufacture and install; exactly as is the industry standard of today. Back then our Manager alongside the design team took note of all the deficiencies, inefficiencies and bottlenecks in this process and set out to totally reconfigure the manufacturing process better, faster and smarter designing a better staircase design system and the install process as Easy as 1-2-3!

Having designed the basic framework, stair designs and punch dies, our company then engaged the Toyota Production System, the World’s Leading Manufacturing Process Engineers. Yes, ‘Toyota’ of Toyota car manufacture fame and we all know how they revolutionised the car industry.

After an investment of some $450,000 and 3 years of exhaustive re-engineering and learning, I am now a devotee of and an expert in this process where we manufacture 52% faster than traditional processes with a significantly less defect and rework rate. (to be precise 98.9% defect free)
Our Staircases & Balustrades are then delivered to your project site – 100% complete.
Our ‘measure twice, cut once’ philosophy guarantees 100% manufacturing accuracy.

We offer greater certainty of material, no delays caused by 3rd Party contractors, flexibility of design & colour and unmatched speedy, defect-free, scratch & damage free delivery to your project site, ensuring a better, faster and smarter outcome for our clients.

Plus, our method of manufacture, delivery and install offers our clients substantial product and program control as well as on-site cost savings such as early scaffold removal.

And please know this, We Offer EIGHT Guarantees Which No Other Staircase or Balustrade Company Dares Offer!

In short, we guarantee you an impressive outcome. You’ve Nothing To Lose!

 

From humble beginnings to currently operating out of a 21,000 square foot modern factory, Flight Stairways has always utilised the latest manufacturing concepts as well as industry leading technology and equipment.

THE TEAM

The Company We Keep

Like most businesses, we recognise there is an important balance between our Staff, Our Systems, Our Suppliers and Our Clients. Indeed the sole function of our Staff, Systems and Suppliers is to provide Clients with Quality and On-Time Delivery of ‘Fit-for-Purpose’ Staircase Products.

In our factory, we have a strong training ethos and a T.E.A.M approach (Together Everybody Achieves More). Our Team and our computerised and manual systems work towards our mantra of ‘Measure Twice – Cut Once’

It’s all part of the Toyota inspired manufacturing system and we constantly look for ways to do things Better, Faster and Smarter!

Whether you require one staircase or hundreds, one riser or dozens we guarantee to deliver.

See the ‘Our History’ section for an overview of our business philosophy and the precise details of what you can expect when you put your trust in Flight Stairways.

Gaining a reputation for consistently manufacturing and installing the highest quality staircases at real value for money, is testament to the passion and dedication afforded to every Flight Stairways order. Flight Stairways has flourished on its business journey because caring about quality and customer service in equal measures, is the core company philosophy.

40+ years’ experience and continuous operations is why Flight Stairways is preferred by so many builders and developers.

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Staircases
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We are proud to say we have a process-driven, customer focused business that delivers a quality product on-time, every time.